can't send a package
i can't request a package to be sent?
i can't request a package to be sent?
i can't request a package to be sent?
you may be unable to request a package to be sent for several reasons. Below are some common issues and how to resolve them.
outstanding payment:
you may owe us an outstanding payment. Follow the prompts in the app to clear an outstanding payment.
declined payment:
follow the prompts in the app to update your payment method.
deckit unavailable in your location:
after entering your pickup and dropoff locations, the app will tell you if deckit isn’t available in your area. Currently deckit is available in Canada, United Kingdom and USA.
no deckers available:
please wait a few minutes and try requesting a ride again.
unconfirmed email or phone number:
check for verification messages from deckit. If you don’t have any, you may need to update your account settings.
still can't request a package to be sent?:
contact deckit and we’ll be in touch to help.
outstanding payment
i can't request a package to be sent?
i can't request a package to be sent?
you may owe us an outstanding payment. contact deckit and we’ll be in touch to help.
declined payment
i can't request a package to be sent?
deckit unavailable in your location
follow the prompts in the deckit app to update your payment method.
deckit unavailable in your location
deckit unavailable in your location
deckit unavailable in your location
after entering your pickup and dropoff locations, the app will tell you if deckit isn’t available in your area. Currently deckit is available in Canada, United Kingdom and USA.
no deckers available
deckit unavailable in your location
unconfirmed email or phone number
please wait a few minutes and try requesting a package to be sent again.
unconfirmed email or phone number
deckit unavailable in your location
unconfirmed email or phone number
check for verification messages from deckit. If you don’t have any, you may need to update your account settings.
still can't request a package to be sent?
have a different query regarding being unable to send a package?
have a different query regarding being unable to send a package?
contact deckit and we’ll be in touch to help.
have a different query regarding being unable to send a package?
have a different query regarding being unable to send a package?
have a different query regarding being unable to send a package?
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