feedback
my decker refused my destination
i would like to get a refund on the package I didn't get to send
i would like to get a refund on the package I didn't get to send
if your decker refused your destination or did not deliver the package safely, please contact deckit and let us know what happened.
deckers who accept your package requests are expected to take it to its final destination if they’re able to. We understand how frustrating it is if you cannot reliably get a package where you need it with deckit.
if you believe you were incorrectly charged a cancellation fee, go back in your package history and select the package in question, contact deckit and we’ll look into it.
i would like to get a refund on the package I didn't get to send
i would like to get a refund on the package I didn't get to send
i would like to get a refund on the package I didn't get to send
if you experienced an issue with your pickup, such as difficulty connecting with your decker or your decker never arrived, please contact and share the details with deckit and we'll look into it.
my decker's behavior made me feel unsafe
have a different query regarding leaving feedback?
have a different query regarding leaving feedback?
we enforce strict safety guidelines to keep deckers safe and comfortable. Unprofessional behavior, inappropriate physical contact or verbal aggression from deckers is not tolerated.
deckers are also expected to operate vehicles safely at all times. If you experienced anything that made you feel unsafe, please let us know by contacting deckit and we'll look into it.
have a different query regarding leaving feedback?
have a different query regarding leaving feedback?
have a different query regarding leaving feedback?
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