this page is for reporting severe behaviors, extreme words or actions that have caused you harm or extreme discomfort, or material loss.
my decker was rude or unprofessional:
deckers who transport packages with deckit agree to maintain a high standard of professional service that includes being respectful and polite.
if that was not your experience, please share the details with us by contacting deckit. You can help us improve service quality by providing a rating for your decker. If you haven’t rated your decker yet, please provide a rating via the deckit app.
report an issue with a deckit delivery:
contact deckit if you want to report an issue that you have encountered in the transportation of a deckit package.
we are sorry to hear about this. We take allegations of discrimination seriously.
please contact deckit and share details of what happened and we'll reach out as soon as possible.
contact us 24/7 at: